Magento

I recently upgraded from magento 1.6.2 to 1.7.0.2. Now when I select the Sales -> Orders menu option in admin and I select and order from the list, when the order opens the page layout is all over the place. I have reviewed my log files and opening any order now throws an exception as follows:-

2012-11-19T15:06:03+00:00 ERR (3):
exception ‘Varien_Exception’ with message ‘Invalid method Mage_Sales_Model_Order::canReorderIgnoreSalable(Array
(
)
)’ in <myrootdomain>/lib/Varien/Object.php:652
Stack trace:
#0 <myrootdomain>/app/code/core/Mage/Adminhtml/Block/Sales/Order/View.php(171): Varien_Object->__call(’canReorderIgnor...’, Array)
#1 <myrootdomain>/app/code/core/Mage/Adminhtml/Block/Sales/Order/View.php(171): Mage_Sales_Model_Order->canReorderIgnoreSalable()
#2 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(491): Mage_Adminhtml_Block_Sales_Order_View->__construct(Array)
#3 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(437): Mage_Core_Model_Layout->_getBlockInstance(’adminhtml/sales...’, Array)
#4 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(472): Mage_Core_Model_Layout->createBlock(’adminhtml/sales...’, ‘sales_order_edi...’)
#5 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(239): Mage_Core_Model_Layout->addBlock(’adminhtml/sales...’, ‘sales_order_edi...’)
#6 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(205): Mage_Core_Model_Layout->_generateBlock(Object(Mage_Core_Model_Layout_Element), Object(Mage_Core_Model_Layout_Element))
#7 <myrootdomain>/app/code/core/Mage/Core/Model/Layout.php(210): Mage_Core_Model_Layout->generateBlocks(Object(Mage_Core_Model_Layout_Element))
#8 <myrootdomain>/app/code/core/Mage/Core/Controller/Varien/Action.php(344): Mage_Core_Model_Layout->generateBlocks()
#9 <myrootdomain>/app/code/core/Mage/Core/Controller/Varien/Action.php(269): Mage_Core_Controller_Varien_Action->generateLayoutBlocks()
#10 <myrootdomain>/app/code/core/Mage/Adminhtml/Controller/Action.php(275): Mage_Core_Controller_Varien_Action->loadLayout(NULL, true, true)
#11 <myrootdomain>/app/code/core/Mage/Adminhtml/controllers/Sales/OrderController.php(59): Mage_Adminhtml_Controller_Action->loadLayout()
#12 <myrootdomain>/app/code/core/Mage/Adminhtml/controllers/Sales/OrderController.php(115): Mage_Adminhtml_Sales_OrderController->_initAction()
#13 <myrootdomain>/app/code/core/Mage/Core/Controller/Varien/Action.php(419): Mage_Adminhtml_Sales_OrderController->viewAction()
#14 <myrootdomain>/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch(’view’)
#15 <myrootdomain>/app/code/core/Mage/Core/Controller/Varien/Front.php(176): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#16 <myrootdomain>/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#17 <myrootdomain>/app/Mage.php(683): Mage_Core_Model_App->run(Array)
#18 <myrootdomain>/index.php(89): Mage::run(’distinctfashion...’, ‘store’)
#19 {main}

Has anyone any idea how I rectify this issue? As things stand I cannot process ANY order.

Many Thanks

Hey there,

Did u find the solution?
I had the same issue just sorted out by :
Copy from ver 1.6.xx app\code\core\Mage\Adminhtml\Block\Sales\Order\View.php to the new version

This works for me hope this helps someone else as well.

Strange, well from the stack trace, what seems to be happening is that the $order object in the Order_View block is not a proper Mage_Sales_Model_Order object, because otherwise it would have the canReorderIgnoreSalable() method defined, which it doesn’t.

It would be interesting to know what kind of object it is, maybe dump it out.

Also, in case you may be looking for a quick fix in the interim, it looks like if you disable the reorder permission, then this section of code will not execute.  You should be able to do that in System > Permissions > Roles.