Magento

Hi There,

Having a problem with my Magento site, when ever a customer clicks the forgotten password link the following error gets thrown up and I have no idea how to remedy it.

Just wondering if anyone has an idea, i’m using CE 1.7.2

Cheers

There has been an error processing your request
Image CAPTCHA requires FT fonts support

Trace:
#0 /home/divinea1/public_html/lib/Zend/Captcha/Image.php(429): Zend_Captcha_Image->_generateImage(’a2df16b2cf1faa9...’, ‘D24A’)
#1 /home/divinea1/public_html/app/code/core/Mage/Captcha/Block/Captcha/Zend.php(74): Zend_Captcha_Image->generate()
#2 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Captcha_Block_Captcha_Zend->_toHtml()
#3 /home/divinea1/public_html/app/code/core/Mage/Captcha/Block/Captcha.php(46): Mage_Core_Block_Abstract->toHtml()
#4 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Captcha_Block_Captcha->_toHtml()
#5 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#6 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Core_Block_Text_List->_toHtml()
#7 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(582): Mage_Core_Block_Abstract->toHtml()
#8 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(526): Mage_Core_Block_Abstract->_getChildHtml(’form.additional...’, true)
#9 /home/divinea1/public_html/app/design/frontend/default/divineaudio/template/customer/form/forgotpassword.phtml(42): Mage_Core_Block_Abstract->getChildHtml(’form.additional...’)
#10 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(241): include(’/home/divinea1/...’)
#11 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView(’frontend/defaul...’)
#12 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#13 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Core_Block_Template->_toHtml()
#14 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#15 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Core_Block_Text_List->_toHtml()
#16 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(582): Mage_Core_Block_Abstract->toHtml()
#17 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(526): Mage_Core_Block_Abstract->_getChildHtml(’content’, true)
#18 /home/divinea1/public_html/app/design/frontend/default/divineaudio/template/page/1column.phtml(46): Mage_Core_Block_Abstract->getChildHtml(’content’)
#19 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(241): include(’/home/divinea1/...’)
#20 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView(’frontend/defaul...’)
#21 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#22 /home/divinea1/public_html/app/code/core/Mage/Core/Block/Abstract.php(863): Mage_Core_Block_Template->_toHtml()
#23 /home/divinea1/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#24 /home/divinea1/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#25 /home/divinea1/public_html/app/code/core/Mage/Customer/controllers/AccountController.php(542): Mage_Core_Controller_Varien_Action->renderLayout()
#26 /home/divinea1/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(419): Mage_Customer_AccountController->forgotPasswordAction()
#27 /home/divinea1/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch(’forgotpassword’)
#28 /home/divinea1/public_html/app/code/community/ArtsOnIT/OfflineMaintenance/Controller/Router/Standard.php(46): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#29 /home/divinea1/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(176): ArtsOnIT_OfflineMaintenance_Controller_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#30 /home/divinea1/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#31 /home/divinea1/public_html/app/Mage.php(683): Mage_Core_Model_App->run(Array)
#32 /home/divinea1/public_html/index.php(87): Mage::run(’’, ‘store’)
#33 {main}

me to. + 1.

i solve this, in my case

go to your WHM account -> Software -> EasyApache

find your way to ‘Exhaustive Options List’ tab

find and check the ‘TTF (FreeType)’

and Rebuid..

Thank you so much, that is exactly how to fix the problem.

You sir, are a star

Please point me how to fix this error under NGINX web server

Yes the building via WHM works well for me.

I got same error on checkout pages and that was solved too.

Thanks