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Follow up email to courage customer review
 
cherryrahtu
Jr. Member
 
Total Posts:  10
Joined:  2011-11-13
 

Is there any way I can send follow up emails to customers to courage customer review?

 
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Adjustware
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Total Posts:  654
Joined:  2009-05-11
 

Hi! Try Review Booster extension for Magento. It will help you get more reviews.The extension stimulates your customers to write product reviews, and Reviews Sidebar displays them nicely.
Find more about its features here:http://www.aitoc.com/en/magentomods_reviews_booster.html

 
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davison
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Total Posts:  56
Joined:  2011-09-11
 

Yes, their is an option for using the follow up mail for customers review, this can be done using the Follow Up Email Magento Extension which is an indispensable tool to help you stay in close touch with your customers.

Some of the features on using the follow up Email magention Extension are,

1. Improve the conversion rates
2. Increase sales with an better customer insights
3. Analyzing the efficiency of your follow-ups E-mail
4. Develop customer relationship and build customer loyalty
5. Get an flexible and power to do a lot with your E-mail communication

 
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nginx123
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Total Posts:  3
Joined:  2012-01-13
 

You could download one of the extensions in Magento connect. it is, of course, already exists.
However, if you wish to develop an extension of your own, use this article:
http://www.engineer-ing.com/magento/send-a-transactional-email-in-magento/

 
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AITOC
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Total Posts:  618
Joined:  2009-02-19
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Hello,

Please take a look at Reviews Booster

Product reviews might be a major factor in your customers’ decision-making process. Review Booster extension for Magento will help you get more reviews and increase your sales. The extension consists of two major functionality parts: Magento Reviews Reminder stimulates your customers to write product reviews, and Magento Reviews Sidebar displays them nicely.

Also check out 10 reasons for cart abandonment and Abandoned Carts Alerts Pro .

Often customers, having added products to Magento carts, do not complete their purchases. A simple reminder can increase your sales, and Abandoned Carts Alert Pro extension helps to accomplish this by sending abandoned Magento carts alerts automatically.
It will take a few minutes to set it up and after that it will automatically dispatch the alerts according to your settings. Alerts will be sent with a delay that you set (we recommend 1-2 days to avoid being obtrusive).

Thank you,

 
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carlosgoldri
Jr. Member
 
Total Posts:  1
Joined:  2013-09-17
 

Hello,
Take a look at this extension http://mirasvit.com/magento-extensions/sales-motivation/follow-up-trigger-email-suite.html

The extension allows you to solve the following tasks:
* to turn the potential customers into buyers
* to remind on the abandoned cart
* to do the cross-sell based on the previous sales
* to remind of yourself the old customers who have not visited your site for a long time
* to offer a discount
* to remind customers of the need to re-order (for example, if you sell consumables)
* to congratulate on birthday or other celebration
* to maintain good relationship with customers, to increase their loyalty

 
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JohnPerry
Jr. Member
 
Total Posts:  21
Joined:  2013-11-13
 

Looks like Follow Up SuperMod can do the trick.
It allows you to send review reminders (orders follow up) automatically. You can edit delay period, email template, add custom comments etc ...

 
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Innobyte
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Total Posts:  8
Joined:  2013-07-30
Bucharest, Romania
 

Take a look also at this extension, it\’s an useful Magento extension, developed by our Magento Certified Developers Plus. You can edit the delivery date, the message and many more. It also comes with an useful widget, so you can distribute your comments on strategic areas of your website.

Take a look!

 
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FmeAddons
Sr. Member
 
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Total Posts:  123
Joined:  2014-01-15
USA
 

The following Magento extension allows you to followup with your customers on different events, and include any call to action. Read more here,

http://www.magentocommerce.com/magento-connect/follow-up-email-extension-abandoned-cart-reminder.html

FME Follow up email Magento Module

 
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ZbyszekTomek
Sr. Member
 
Total Posts:  121
Joined:  2013-11-28
 

Hi. You can use free Remarkety service, but it doesn’t support abandoned carts chain well.
If you like to do follow-up right way - this is Follow Up extension that does the job.
Or simple Abandoned Cart extension if you like only one core feature

ZBych

 
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ScommerceMage
Sr. Member
 
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Total Posts:  103
Joined:  2013-12-27
United Kingdom
 

Following module can be used to encourage customer reviews on your website-:

http://www.scommerce-mage.co.uk/magento-extensions/magento-order-follow-up-or-review-booster.html

This module allows you to send order follow up email after the goods have been shipped to the customer. You can configure how many days after shipment this email should go to the customers.

Here are the main features of this module-:

- Sends order follow up email alert to customers to get some review / feedback

- Email template can be managed via admin using transactional email

- List of custom variables are available which can be used in the transactional email. Here are some examples “link to review form page”, “store name”, “website name”, “group name”, “customer name”, “order information” etc.

- Sender email address can be selected in admin using system configuration

- Time period can be set after which the order follow up email alert should trigger

- It fully supports multi-store model which means you can have different configuration settings for each store of your website

- This module can be completely disabled whenever required via system configuration in admin

Kind Regards
Scommmerce Mage

 
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