Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Random: There has been an error processing your request
 
farminz93
Jr. Member
 
Total Posts:  12
Joined:  2012-05-26
 

Hi,

I keep noticing that randomly my website will go down.

It seems to last for 5 mins or so at a time before recovering and working as normal.

When it goes down, the front end and admin both stop working.

“There has been an error processing your request” in displayed to all users of the website.

Does anyone know what might be causing this?

Im using magento 1.7.0.2

Many thanks,
Dan

 
Magento Community Magento Community
Magento Community
Magento Community
 
pet10n9
Jr. Member
 
Total Posts:  6
Joined:  2012-07-17
 

What’s your website address? It could help to provide it here.

 
Magento Community Magento Community
Magento Community
Magento Community
 
farminz93
Jr. Member
 
Total Posts:  12
Joined:  2012-05-26
 

oh yes sorry, I completely for got to add that!

it’s http://harlequins.uk.com/store

many thanks,
Dan

 
Magento Community Magento Community
Magento Community
Magento Community
 
Adam_S
Jr. Member
 
Total Posts:  12
Joined:  2012-08-08
 

Hi!

This message can mean many things like database issues, resource shortage or incompatibility of themes and extensions ( if theme is the case, try switching to the previous one)

First, check your error logs in var/report - maybe it will give you some clue.
Another variant is to clear cache and disable compilation.
Also, you may try disabling additional modules and flushing the cache.

If the problems continue, you may just use a monitoring service (I am using shopping cart diagnostics) to nail down the problem.

Regards,
Adam

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top