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Fail in contact Us, help me please! 
 
albertomgnt
Jr. Member
 
Total Posts:  15
Joined:  2012-07-09
 

Hello when I try to send a message to the contact section I get this message in red above, do not know why reason may be, many thanks.

Unable to process your request. Please try again later

 
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MagenX
Enthusiast
 
Total Posts:  791
Joined:  2008-05-26
Dublin
 

probably because of your custom template.

 
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albertomgnt
Jr. Member
 
Total Posts:  15
Joined:  2012-07-09
 

It means that you’ve customized my template I can no longer use the contact us? There is no solution for this?

 
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tzyganu
Mentor
 
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Total Posts:  2205
Joined:  2009-11-18
Bucharest, Romania
 

In order to get an idea of what’s happening, try to print the error message you are getting.
For this edit the file app/code/core/Mage/Contacts/controllers/IndexController.php.
Look for this line

Mage::getSingleton('customer/session')->addError(Mage::helper('contacts')->__('Unable to submit your request. Please, try again later'));
and add above it or below it this line:
Mage::getSingleton('customer/session')->addError($e->getMessage());
Then try again to submit the form.
You should get the error message above the form.
Maybe it can help you understand where the error originates from.
If you still don’t have an idea, post the message you get on the forum.

Marius.

 
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