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Customer Catalogue prices keep dropping off
 
tomo_5
Jr. Member
 
Total Posts:  4
Joined:  2012-07-16
 

We have a weird problem that comes and goes. The Customer Catalogue prices keep dropping off.
Refreshing the Caches and Re-Indexing Doesn’t resolve the issue.
There are no error messages to prompt anything to be done.

To get the discounted prices showing on the website I have to go to

Promotions – Catalogue price rules – apply rules ( this brings the prices back up again )
It then prompts you to clear the caches

Does anyone know why this problem could occur and a fix?

 
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