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Order IDs start with 00000
 
jbsteel
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Magento 1.5.1.0: After I installed Aitoc’s Pre-Orders module, I suddenly from time to time get order numbers such as 00000002, 00000004 (where order numbers usually begin with 4 or 6). It’s only a small subset of customers that get these order numbers, but the problem is that in our payment system the orders are registered with a different order number.

What I can do to debug what’s going on? Where are order numbers set?

 
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AITOC
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Hi! Have you tried to submit a support ticket to Aitoc?

 
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jbsteel
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Total Posts:  7
Joined:  2012-08-08
 
AITOC - 12 November 2012 11:58 PM

Hi! Have you tried to submit a support ticket to Aitoc?

Yes I have, but they were unable to reproduce the error.

 
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