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Problem with extension. 
 
carlitosF
Jr. Member
 
Total Posts:  16
Joined:  2009-09-18
 

Hi, 2 days ago I installed an extension called “Facebook Reviews” by Amasty and it made my Home Menu Bar disappeared and also my product pages are now disorganized, things aren’t where they used to be and now some additional columns showed up as well as some demo blocks. I tried uninstalling that extension to see if it solved the problem but it didn’t. And they say they can’t help me because they’re not getting paid. So, is there any way you could help me? I’m using 8theme Blanco theme (http://8theme.com/demo/blanco/ ORIGINAL THEME). Please help me, I don’t know what to do. I was planning to launch my website in about 15 days and now I can’t to that.

Thank you very much. Any help would be greatly appreciated.

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magestore
Mentor
 
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Total Posts:  1015
Joined:  2009-08-07
Viet Nam
 

Hi CarlitosF,
To uninstall an extension on your site, you just need to remove file app/etc/modules/your_extension. After completly removing extension, it is necessary to refresh cache and your front-end. It will work as normal. Also, you can use our Facebook Comment extension. Facebook Comment extension supports feature of comment on Facebook for you site. You can refer through this link: http://www.magestore.com/magento-facebook-comment-extension.html.

Hope you succeed,
Magestore

 
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