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Moving Order from Payment Review
 
reachnina
Jr. Member
 
Total Posts:  1
Joined:  2012-08-28
 

Hi - I am not a programmer or expert. I am helping a friend get some answers as they are frustrated.
In their store, a customer may pay with a CC and it goes to Suspected Fraud. It then goes into Payment Review - but they can’t seem to get it out of Payment Review. What are the steps needed to move the order through the process so the order can be completed?

Any help is much appreciated.

 
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