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Magento Connect Manager not working [Internal Server Error]
 
ideeal
Jr. Member
 
Total Posts:  3
Joined:  2012-06-16
 

Hello,

i have already filed this as a bug here: http://www.magentocommerce.com/bug-tracking/issue?issue=14102

i cannot access Connect Manager at all so i\\\’m a bit stuck here.

thx for any help with this ...

 
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sringel
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Joined:  2012-02-20
 

Hi,

please check your file permissions.

http://www.magentocommerce.com/wiki/groups/227/resetting_file_permissions/

Clear your cache.

Delete downloader/connect.cfg

Sebastian

 
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ideeal
Jr. Member
 
Total Posts:  3
Joined:  2012-06-16
 

hello, thx for helping out smile

unfortunately this doesn\’t work, i had tried it already when i found this post before but i just tried it again but am still getting the Internal Server Error when i try to login to Connect Manager

thx

 
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sringel
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Check your error log of your webserver, /var/log/......error.log
Befor you check your error.log, please try to connect to your connect manager, so your last entry is your issue.

Please post your issue, there are many possibilities of issues. Perhaps you got suhosin with limits or any other restrictions. Use your logs smile

 
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ideeal
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Total Posts:  3
Joined:  2012-06-16
 

i have been researching down that route and assume that it\’s sth to do with me running FastCGI and/or suhosin but i cannot figure where to change what in my server config to make it work

Here\’s the Apache error log:

[Thu Aug 23 11:38:06 2012] [warn] [client xx.xx.xx.5] (104)Connection reset by peermod_fcgiderror reading data from FastCGI serverrefererhttp://xxx.xxx.com/magento/downloader/?return=http://xxx.xxx.com/magento/index.php/admin/
[Thu Aug 23 11:38:06 2012] [warn] [client xx.xx.xx.5] (104)Connection reset by peermod_fcgidap_pass_brigade failed in handle_request_ipc function, refererhttp://xxx.xxx.com/magento/downloader/?return=http://xxx.xxx.com/magento/index.php/admin/

and the system error:

myserver1 kernel[33983.808370] php5-cgi[5759] general protection ip:68f250 sp:7fff209030f8 error:0 in php5-cgi[400000+6fa000]

thx so much for helping out !!!

PS: i attached my info.php

File Attachments
info.php.html.zip  (File Size: 11KB - Downloads: 35)
 
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nhartman
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Total Posts:  6
Joined:  2011-10-24
 

Did you ever get this figured out?

 
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nhartman
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Total Posts:  6
Joined:  2011-10-24
 

[Fri Jun 14 05:34:19 2013] [error] [client xxx.xxx.xxx.xxx] client denied by server configuration: /home/xxx/xxx.com/store/app/etc/local.xml
[Fri Jun 14 05
:34:19 2013] [error] [client xxx.xxx.xxx.xxx] File does not exist: /home/xxx/xxx.com/forbidden.html
[Fri Jun 14 05
:35:10 2013] [error] [client xxx.xxx.xxx.xxx] File does not exist: /home/xxx/xxx.com/internal_error.htmlrefererhttp://xxx.com/store/index.php/admin/dashboard/index/key/db81e6994c7d6ad879b002b9fadd1b68/

I cannot get into Magento Connect to save my life i even made the index.php permissions 777 and all i get back is

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

If anyone can help it would be greatly appreciated.

 
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mfrosch
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Total Posts:  27
Joined:  2009-11-12
 

Hi,

I also cannot access the download / connect manager - internal server error 500

The logs also say “php5-cgi[18971] general protection” but settings the permissions don’t solve the problem for me. hmmm
Any other idea?

Thanks in advance,
Matthias

 
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senlinliang
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Total Posts:  4
Joined:  2012-12-05
 

I have the smae problem....

 
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mfrosch
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Total Posts:  27
Joined:  2009-11-12
 

My problem was a to high memory limit which confclicts with the sushoin ... so I reduced it to 1024M at it works, perhaps it will also help you.

 
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