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Dashboard Chart Data
 
Mabelix
Jr. Member
 
Total Posts:  5
Joined:  2012-05-18
 

Hey Guys.

I\\\’m making un Upgrade from 1.4 to 1.7 on a client.
Im getting some errors but one of them i\\\’m stuck it\\\’s about the chart.

On 1.4 it showed all the orders in the chart.
Now only the paid orders show on the chart.

do you know how can i add Pending orders to the chart?

Kind Regards
Bruno Pacheco

 
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Greg Demetrick
Member
 
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Total Posts:  64
Joined:  2009-03-31
Burlington, VT
 

*bump*

I asked this exact same question of Magento support and they gave this answer:

Orders will only be reflected on the dashboard chart if they have been invoiced.

In addition, I see that you have custom order statuses. The only order status
that will be counted in the reports, without customization, will be Processing,
Pending, Cancelled, and Closed. All of your orders have using a custom status,
which is why they are not being counted in the report.

In order to have the orders with your custom order statuses reflected in the
Magento report, you will need customizations, which fall outside the scope of
support. Customizations can be done through an engagement with our Expert
Consulting Group (ECG) or one of our Solution partners. Please let me know if
you would like me to put you in touch with ECG.

So it is possible but I have not been able to figure out how.

 
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