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Which directory should I upload downloadable prodcuts to via FTP? 
 
stewdawg35
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I am trying to get downloadable products to work but am having some problems. Files that exceed my upload limit (above 10MB) need to be uploaded via FTP. However when I do this and do a test order the downloads don’t work. I have tried to put them in the same folders as the other files but I notice that Magento creates dynamic folders to house the files.

My question is where should I upload the files to that I want to be downloaded and what type of permissions should I set?

 
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skippybosco
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One trick that I have done is to upload small placeholder files (1k files) and then FTP to overwrite that file… that way I am always sure it is in the right spot.

Another option is to use the URL option instead of the file upload option.

 
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stewdawg35
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That is a good idea to upload a 1k file then overwrite it...cumbersome but maybe it will work. My main problem is that when I do use the URL option the files don’t work when they are downloaded. Any idea where we should upload them and how to fix the problem of the URL option not working?

 
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lagron
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skippybosco - 16 January 2009 07:05 PM

One trick that I have done is to upload small placeholder files (1k files) and then FTP to overwrite that file… that way I am always sure it is in the right spot.

Another option is to use the URL option instead of the file upload option.

I am new here....how would I use the url option...do I create a url from which something can be downloaded at or…

thankyou in advance.

 
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thwaitsey
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I have tried all above steps but am confused as to where to upload the files. It seems to create a structure per image upload. Can someone please write a quick how to if they have time?

Cheers!

 
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planetgroove
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What would be a good thing:

If Magento had a central upload-directory to where you could upload files via ftp and then have a dropdown-list in the products-view to select the relevant file(s) for that product. Unlike the already-available URL-option, the files should then be pulled automatically to the right place to have them sorted correctly.

BTW: Does anybody know, how to retain the filename of the original file, instead of having them renamed automatically to file.* , file_1.* and so on after Magento has uploaded them with its inbuilt uploader-feature? That is annoying for customers when they purchase music-files that don’t have a hint which one is which and they have to rename them all.

 
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