Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

PayPal gateway has rejected request. Payment has already been made for this InvoiceID (#10412: Duplicate invoice). 
 
bfnation
Member
 
Total Posts:  54
Joined:  2011-10-06
 

One of our customers keeps receiving this error when clicking to make payment through paypal

PayPal gateway has rejected request. Payment has already been made for this InvoiceID (#10412: Duplicate invoice).

Does anyone know how to resolve this issue. I even deleted his customer profile, and still receiving the same response.

thank you.

 
Magento Community Magento Community
Magento Community
Magento Community
 
furnitureforyoultd
Enthusiast
 
Total Posts:  833
Joined:  2009-03-09
 

Log in to your Paypal account and go to Profile > Payment Receiving Preferences and under Block accidental payments select No, allow multiple payments per invoice ID

 
Magento Community Magento Community
Magento Community
Magento Community
 
bfnation
Member
 
Total Posts:  54
Joined:  2011-10-06
 

THANK YOU! Solved the issue, greatly appreciate it!

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top