I am trying to figure out if the Australia Extension from Fontis is working as it should. I have followed all the instructions for setting it up.
I have a test product that weighs 200 grams. It’s price is $17.00, and I am posting it to Sydney, Miranda 2228 from Sydney, Five Dock 2046. It is saying shipping is $14.85 standard. But when I go to the Australia Post website for a postage calculation it says around $6.00....
I don’t want to launch the site until I am 100% sure it is functioning correctly.
Does this scenario sound like there’s something configured wrong?
You didn’t mention if you’re talking about Eparcel or Australia Post but Eparcel doesn’t use the Auspost API, so I am assuming you’re talking about Australia post. The price you’re seeing certainly seems too high. When I’ve had to troubleshoot this, what I do is
Then look in your var/log/system.log for something like: http://drc.edeliver.com.au/ratecalc.asp?.........
Grab the whole URL and enter it in your browser and check which variables seem incorrect so that you are getting the value you are receiving. You may find the your “Shipping Settings” doesn’t have the correct postcode or location set so that it thinks it’s being sent from a location other than where it’s being sent from.