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Chase PaymentTech error at checkout
 
sparklogix
Jr. Member
 
Total Posts:  14
Joined:  2011-11-21
 

Extension: PaymentTech Chase

I’m fairly new to Magento, so I’m not sure how to troubleshoot this. I checked with the host provider, PHP SOAP is installed. We have all the information added in the admin section that Chase provided us. I don’t really know what else to do, but we keep getting an error message popup when we try to process payments:

Parsing WSDL: Couldn’t load from ‘https://orbital1.paymenttech.net/wsdl/PaymentechGateway.wsdl’ : failed to load external entity “https://orbital1.paymenttech.net/wsdl/PaymentechGateway.wsdl”

(screenshot here: http://i49.tinypic.com/o5dboy.png)

It’s getting pretty frustrating. I’ve sent a message to PaymentTech but haven’t gotten a response. I’m hoping someone here has had the same problem and would be able to offer me some assistance.

Thanks so much!

 
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