Extension: PaymentTech Chase
I’m fairly new to Magento, so I’m not sure how to troubleshoot this. I checked with the host provider, PHP SOAP is installed. We have all the information added in the admin section that Chase provided us. I don’t really know what else to do, but we keep getting an error message popup when we try to process payments:
Parsing WSDL: Couldn’t load from ‘https://orbital1.paymenttech.net/wsdl/PaymentechGateway.wsdl’ : failed to load external entity “https://orbital1.paymenttech.net/wsdl/PaymentechGateway.wsdl”
(screenshot here: http://i49.tinypic.com/o5dboy.png)
It’s getting pretty frustrating. I’ve sent a message to PaymentTech but haven’t gotten a response. I’m hoping someone here has had the same problem and would be able to offer me some assistance.
Thanks so much!