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Upon Upgrading to 1.2.1 Cannot Add orders in Back-end (JavaScript error?)
 
chadmott
Jr. Member
 
Total Posts:  2
Joined:  2008-10-30
 

This is not a live store (yet) but we are having some problems with the order functionality since upgrading to 1.2.1. When you go to Sales -> Orders->New Order and click on an existing customer (or “Create New Customer") it doesn’t do anything (in IE7). Tried in Safari Mac and the same, so I loaded it up in FireFox(Mac) with FireBug and it threw 2 JavaScript errors (pasted below):

Firebug’s log limit has been reached. %S entries not shown.  Preferences
$("order:billing_method") is null
[Break on this error] $(’order:billing_method’).select(’input’, ‘select’).each(function(elem){
index.ph...essage.js (line 2931)
$(container) is null
[Break on this error] var fields = $(container).select(’input’, ‘select’, ‘textarea’);

I have deleted the /var/cache and rebuilt the cache from within Magento. Before the update all was working fine. I dont have any custom plugins or changes, in fact the install is totally factory. Any help would be appreciated, as I have searched the boards and don’t see any similar problems.

Also, in one post, someone mentioned that people were having problems and weren’t trying the “usual magento fixes” before posting… can someone post a link that lists what these fixes are so that I can make sure that I have tried them?

Thank you,
Chad

 
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samuraijoe
Jr. Member
 
Total Posts:  2
Joined:  2009-01-30
 

Has anyone been able to fix this problem??? Using Magento 1.2.0.3

 
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apitronic
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Total Posts:  27
Joined:  2008-12-14
France
 

Same problem… any one with solutions ?

 
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gopika
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Total Posts:  11
Joined:  2008-06-18
 

I am also having same issue..any help please.

 
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arturisimo
Jr. Member
 
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Total Posts:  1
Joined:  2008-12-16
 

I have same problem! somebody knows how to fix??

 
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gajendrasingh12
Jr. Member
 
Total Posts:  1
Joined:  2012-09-09
 
arturisimo - 12 May 2009 06:28 AM

I have same problem! somebody knows how to fix??

i am using Magento ver. 1.7.0.2..if i click on create new order section new window open but after that if i click on customer or create new customer nothing will happen please some one help me ....

 
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