Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.
For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email email@example.com.
I would advise you Follow Up Email. This extension sends notifications to different customer groups on various rule-based occasions, after theyâve abandoned their cart, purchased a specific product, added a product to wish-list, or whatever else.