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impossible to add to cart
 
elodie13
Jr. Member
 
Total Posts:  2
Joined:  2012-02-26
 

Hello,

I have updated from 1.3 to 1.5 and i have a problem when I try to add a product to cart.

I have i White page (error 500) with this kind of url : checkout/cart/add/uenc/aHR0cDovL25ldy52aW5zLWR1LXN1ZC5mci9pbmRleC5waHAvdGlyZS1ib3VjaG9uLWFkdmFudGFnZS1wcmVtaXVtLWNvbG9yaWUtbm9pcmUuaHRtbA,,/product/172/

I have try to remplace checkout folder from base to my theme but the is no evolution.

If someone can help me.

Thanks !

 
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MagenX
Enthusiast
 
Total Posts:  791
Joined:  2008-05-26
Dublin
 

try to disable all custom / non magento modules.
and check exception and system logs
server log also.
probably custom/old code left there

cheers

 
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msha3ry
Jr. Member
 
Total Posts:  4
Joined:  2012-12-13
 

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GoMageTeam
Guru
 
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Total Posts:  356
Joined:  2013-01-13
Warsaw, Poland
 

Hello,

You need to update Magento to the version 1.4.2.0, but you should not use the Magento connect for it. You need to replace Magento files from the original archive or upgrade using SSH.
Then you should update Magento to the version 1.5.1.0.
Then you should update Magento to the version 1.6.1.
After these actions you should update Magento to the version 1.6.2.
And only after these actions, which have been mentioned above, you should update Magento to the version 1.7.0.2.
After each step you need to clear all the session files and cache and do the database reindex.
You can do the upgrade using the console or SSH:

chmod 700 ./mage
./mage mage-setup .
./
mage install community Mage_Downloader --force
./mage install community Mage_All_Latest --force

chmod 700 
./mage
./mage sync-pear
./mage list-installed
./mage list-upgrades
./mage install http://connect20.magentocommerce.com/community Mage_All_Latest --force
chmod 700 ./mage
./mage config-set preferred_state beta
./mage list-installed
./mage list-upgrades

If you have any problems with reindex after upgrading Magento from version 1.6.1 to version 1.6.2, you should use this link in order to get more information how to solve the problems:

http://indieswebs.com/blog/common-issues-and-their-solution-while-upgrading-magento-version-from-1-6-1-to-1-6-2/

You wrote that your database had a weight of 4Gb. It is a big weight. Most likely it is full of the logs . You can clear them using this SQL request’s:

TRUNCATE dataflow_batch_import;
TRUNCATE log_customer;
TRUNCATE log_quote;
TRUNCATE log_summary;
TRUNCATE log_summary_type;
TRUNCATE log_url;
TRUNCATE log_url_info;
TRUNCATE log_visitor;
TRUNCATE log_visitor_info;
TRUNCATE log_visitor_online;
TRUNCATE report_viewed_product_index;
TRUNCATE report_compared_product_index;
TRUNCATE report_event;

You should not do the backup using phpMyAdmin or any other clients of the databases. You should do it using the console (mysqldump utility) or using Magento: System->Tools->Backups

 
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