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news letter issue in admin section
 
dasarathi123
Jr. Member
 
Total Posts:  7
Joined:  2011-11-10
 

Hi Support,

i create new template in admin newslatter section after that i scheduled the newsletter template in queue, but still i don’t get any mail from my magento website, and in queue action , i don’t found the send option. Please anybody help me out of this issue.

Please Note that the mail function is perfectly working.

Thanks & Regards
Magento Developer.

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SarathTomy
Sr. Member
 
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Total Posts:  146
Joined:  2009-03-13
Melbourne, Australia
 
dasarathi123 - 02 April 2012 11:25 PM

Hi Support,

i create new template in admin newslatter section after that i scheduled the newsletter template in queue, but still i don’t get any mail from my magento website, and in queue action , i don’t found the send option. Please anybody help me out of this issue.

Please Note that the mail function is perfectly working.

Thanks & Regards
Magento Developer.

Did you run the cron ? Also check whether how many subscribers in the corresponding store that you tried to send the newsletter.
If the problem still exists, navigate to Newsletter-> Newsletter Problem Reports section. Please check there and do appropriate actions.

 
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dasarathi123
Jr. Member
 
Total Posts:  7
Joined:  2011-11-10
 

Hi Sarath Tomy,

Did you run the cron ?

Yes i run the cron job, but still having same problem

Also check whether how many subscribers in the corresponding store that you tried to send the newsletter.

I don’t have any store , i am using default store and there is only one subscriber for newsletter.

If the problem still exists, navigate to Newsletter-> Newsletter Problem Reports section. Please check there and do appropriate actions.

Yes navigate to the Newsletter-> Newsletter Problem Reports section and there is no error report.
..............................................................

But Sarath I notice newsletter template is working rarely , when i type http://my_domain_name/cron.php ( but i don’t figure it out who it is running )

Many many thanks for your answer.............

Thanks and regards
Dasarathi

 
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