I have a store up and running, and I am getting orders through as ‘Pending’, however no payment shows in our Protx transactions.
When I go to view the details of the Pending order, the order view screen shows no information (please see the attachment for a screenshot).
Is this normal, and how can pending orders come through if no payment has been made?
I thought it may be if there isn’t enough stock to forfil the order.
Click thumbnail to see full-size image