Magento Forum

   
Pending Orders show no information
 
webmunki
Jr. Member
 
Total Posts:  7
Joined:  2008-09-24
 

Hi there

I have a store up and running, and I am getting orders through as ‘Pending’, however no payment shows in our Protx transactions.

When I go to view the details of the Pending order, the order view screen shows no information (please see the attachment for a screenshot).

Is this normal, and how can pending orders come through if no payment has been made?

I thought it may be if there isn’t enough stock to forfil the order.

Any help appreciated!

Live store can be seen at:

http://www.phoenix-supplies.co.uk

Image Attachments
attachment.jpg
 
Magento Community Magento Community
Magento Community
Magento Community
 
gopher girl
Jr. Member
 
Avatar
Total Posts:  16
Joined:  2008-06-29
 

I"m having the exact same problem. In fact when I click on the “View” sometimes the page does not appear or there is no information. is this a bug??

 
Magento Community Magento Community
Magento Community
Magento Community
 
daviddripps
Member
 
Total Posts:  47
Joined:  2009-04-15
FL, USA
 

I’m also having the same issue. It didn’t happen until I used Magento Connect to update the core files to 1.3.1, with 1.3.0 everything worked fine. If no one can fix this issue it’d b nice to know how to downgrade back to 1.3.0.

Secondly, when viewing the outputted page’s source code it appears that the ssue lies in displaying the custom attributes of my simple products. All the order info is fine until it gets to actually displaying the product attributes. Weird.

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
    Back to top