Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

One step checkout is not working for registered user. 
 
Stationery Shop
Jr. Member
 
Total Posts:  13
Joined:  2010-12-30
 

On my website registered users are not able to place orders using onepage checkout. Any one has any idea how to fix it. Please help.

On clicking checkout it takes to step one and it does not work.

 
Magento Community Magento Community
Magento Community
Magento Community
 
ctovey
Jr. Member
 
Avatar
Total Posts:  18
Joined:  2012-01-25
Illinois
 

Can you post a link to your store? This would be very helpful to debug.

***I found it

Post your link and maybe someone else might be able to help you out better than I can.

EDIT***

##################Errors on your site:#############
(Obviously edited your sitename to yoursite.com)

“NetworkError: 404 Not Found - http://www.yoursite.com/checkout/cart/js/jquery/galleria/themes/classic/galleria.classic.min.js”

The error above, Your galleria.classic.min.js file is not loaded into the head of the page. The page is calling for it, but it’s not there to be loaded. I believe you need to add a reference to it in head.phtml.

##################Other Errors###################

element.attachEvent is not a function
http://www.yoursite.com/js/prototype/prototype.js
Line 5653

$("region_id").setAttribute is not a function
http://www.yoursite.com/checkout/cart/
Line 766

this.regionSelectEl.options is undefined
http://www.yoursite.com/js/varien/form.js
Line 176

element.dispatchEvent is not a function
http://www.yoursite.com/js/prototype/prototype.js
Line 5734

Fatal error: Theme at js/jquery/galleria/themes/classic/galleria.classic.min.js could not load, check theme path.
http://www.yoursite.com/js/jquery/galleria/galleria-1.2.5.min.js
Line 94

toggleMenu is not defined
http://www.yoursite.com/checkout/cart/
Line 1

This last one, keeps repeating. On it’s own, it keeps adding another error every few seconds.

Start there and see how it goes.

Good luck. I hope I have helped in some way.

 
Magento Community Magento Community
Magento Community
Magento Community
 
LuksorExtension
Jr. Member
 
Total Posts:  4
Joined:  2011-11-02
 

Dear ctovey,

How you debug such problems?

 
Magento Community Magento Community
Magento Community
Magento Community
 
MageWorld
Sr. Member
 
Avatar
Total Posts:  135
Joined:  2009-06-20
USA / Vietnam
 

The problem may because of JS conflict. You can check to see if there is any JS error on your site.

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top