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Magento verstuurd geen ‘product verzonden’ mail
 
Dean88
Jr. Member
 
Total Posts:  16
Joined:  2010-07-02
 

Hallo,

Ik zit met een vervelend probleem en ik hoop dat iemand mij hiermee verder kan helpen.

Als een klant op mijn winkel een product koopt krijgt hij een bevestigingsmail, echter als ik via mijn Magento backend het product op status: ‘Verzenden’ zet krijgt de klant hiervan geen e-mail.

Dit probleem is ontstaan nadat ik de template van de mail wou aanpassen, ik heb inmiddels het huidige template toegepast echter blijft het probleem zich voordoen. Weet iemand toevallig waar dit aan ligt? Ik hoop dat iemand mij verder wilt helpen.

Als ik via de backend ga naar Systeem --> Transactionele e-mails --> Nieuwe Template toevoegen ---> en kies voor Sjabloon: Nieuwe Verzending.

Staat er in de template onderwerp:

{{var store.getFrontendName()}}Verzending # {{var shipment.increment_id}} van bestelling # {{var order.increment_id}}

En in de Template Inhoud:

<body style=\\\"background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;\\\">
<
div style=\\\"background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;\\\">
<
table cellspacing=\\\"0\\\" cellpadding=\\\"0\\\" border=\\\"0\\\" height=\\\"100%\\\" width=\\\"100%\\\">
<
tr>
    <
td align=\\\"center\\\" valign=\\\"top\\\" style=\\\"padding:20px 0 20px 0\\\">
        <!-- 
[ header starts here] -->
        <
table bgcolor=\\\"#FFFFFF\\\" cellspacing=\\\"0\\\" cellpadding=\\\"10\\\" border=\\\"0\\\" width=\\\"650\\\" style=\\\"border:1px solid #E0E0E0;\\\">
            <
tr>
                <
td valign=\\\"top\\\"><a href=\\\"{{store url=\\\"\\\"}}\\\"><img src=\\\"{{skin url=\\\"images/logo_email.gif\\\" _area=\\\'frontend\\\'}}\\\" alt=\\\"{{var store.getFrontendName()}}\\\"  style=\\\"margin-bottom:10px;\\\" border=\\\"0\\\"/></a></td>
            </
tr>
        <!-- 
[ middle starts here] -->
            <
tr>
                <
td valign=\\\"top\\\">
                    <
h1 style=\\\"font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;\\\">Beste {{htmlescape var=$order.getCustomerName()}},</h1>
                    <
p style=\\\"font-size:12px; line-height:16px; margin:0;\\\">Bedankt voor uw bestelling bij {{var store.getFrontendName()}}Uw bestelling is zojuist verstuurdIndien u nog vragen heeft kunt u gerust contact met ons opnemen door een email te sturen naar <a href=\\\"mailto:{{config path=\\\'trans_email/ident_support/email\\\'}}\\\" style=\\\"color:#1E7EC8;\\\">{{config path=\\\'trans_email/ident_support/email\\\'}}</aof ons per telefoon bereiken{{config path=\\\'general/store_information/phone\\\'}}.</p>
                </
td>
            </
tr>
            <
tr>
                <
td>
                    <
h2 style=\\\"font-size:18px; font-weight:normal; margin:0;\\\">Verzending #{{var shipment.increment_id}} voor Bestelling #{{var order.increment_id}}</h2>
                
</td>
            </
tr>
            <
tr>
                <
td>
                    <
table cellspacing=\\\"0\\\" cellpadding=\\\"0\\\" border=\\\"0\\\" width=\\\"650\\\">
                        <
thead>
                        <
tr>
                            <
th align=\\\"left\\\" width=\\\"325\\\" bgcolor=\\\"#EAEAEA\\\" style=\\\"font-size:13px; padding:5px 9px 6px 9px; line-height:1em;\\\">Factuurgegevens:</th>
                            <
th width=\\\"10\\\"></th>
                            <
th align=\\\"left\\\" width=\\\"325\\\" bgcolor=\\\"#EAEAEA\\\" style=\\\"font-size:13px; padding:5px 9px 6px 9px; line-height:1em;\\\">Betaalmethode:</th>
                        </
tr>
                        </
thead>
                        <
tbody>
                        <
tr>
                            <
td valign=\\\"top\\\" style=\\\"font-size:12px; padding:7px 9px 9px 9px; border-left:1px solid #EAEAEA; border-bottom:1px solid #EAEAEA; border-right:1px solid #EAEAEA;\\\">
                                
{{var order.billing_address.format(\\\'html\\\')}}
                            
</td>
                            <
td> </td>
                            <
td valign=\\\"top\\\" style=\\\"font-size:12px; padding:7px 9px 9px 9px; border-left:1px solid #EAEAEA; border-bottom:1px solid #EAEAEA; border-right:1px solid #EAEAEA;\\\">
                                
{{var payment_html}}
                            
</td>
                        </
tr>
                        </
tbody>
                    </
table>
                    <
br/>
                    <
table cellspacing=\\\"0\\\" cellpadding=\\\"0\\\" border=\\\"0\\\" width=\\\"100%\\\">
                        <
thead>
                        <
tr>
                            <
th align=\\\"left\\\" width=\\\"325\\\" bgcolor=\\\"#EAEAEA\\\" style=\\\"font-size:13px; padding:5px 9px 6px 9px; line-height:1em;\\\">Verzendinformatie:</th>
                            <
th width=\\\"10\\\"></th>
                            <
th align=\\\"left\\\" width=\\\"325\\\" bgcolor=\\\"#EAEAEA\\\" style=\\\"font-size:13px; padding:5px 9px 6px 9px; line-height:1em;\\\">Verzendmethode:</th>
                        </
tr>
                        </
thead>
                        <
tbody>
                        <
tr>
                            <
td valign=\\\"top\\\" style=\\\"font-size:12px; padding:7px 9px 9px 9px; border-left:1px solid #EAEAEA; border-bottom:1px solid #EAEAEA; border-right:1px solid #EAEAEA;\\\">
                                
{{var order.shipping_address.format(\\\'html\\\')}}
                                Â 
                            
</td>
                            <
td> </td>
                            <
td valign=\\\"top\\\" style=\\\"font-size:12px; padding:7px 9px 9px 9px; border-left:1px solid #EAEAEA; border-bottom:1px solid #EAEAEA; border-right:1px solid #EAEAEA;\\\">
                                
{{var order.shipping_description}}
                                Â 
                            
</td>
                        </
tr>
                        </
tbody>
                    </
table>
                    <
br/>
                    
{{layout handle=\\\"sales_email_order_shipment_items\\\" shipment=$shipment order=$order}}
                    {{block type
=\\\'core/template\\\' area=\\\'frontend\\\' template=\\\'email/order/shipment/track.phtml\\\' shipment=$shipment order=$order}}
                    
<p style=\\\"font-size:12px; margin:0 10px 10px 0\\\">{{var comment}}</p>
                </
td>
            </
tr>
            <
tr>
                <
td bgcolor=\\\"#EAEAEA\\\" align=\\\"center\\\" style=\\\"background:#EAEAEA; text-align:center;\\\"><center><p style=\\\"font-size:12px; margin:0;\\\">Met vriendelijke groet, <strong>{{var store.getFrontendName()}}</strong></p></center></td>
            </
tr>
        </
table>
    </
td>
</
tr>
</
table>
</
div>
</
body>
 
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Dean88
Jr. Member
 
Total Posts:  16
Joined:  2010-07-02
 

ik ervaar nog steeds hetzelfde probleem, kan iemand mij hierin adviseren of verder helpen?
bvd

 
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