Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Page 1 of 2
Categories broken (crashes browser) in Product/Edit or Product/New
 
redpen
Sr. Member
 
Total Posts:  254
Joined:  2008-01-23
 

Upgraded to 1.2.0 on an XAMPP test site.  All seems fine so far, but we can no longer edit products or add new ones - the ‘category’ tab when clicked simply shows the spinning “please wait” graphic and you have to close the browser to get back in.  Obviously products aren’t being saved or edited.

Normal Category editing (via it’s own menu) works fine, but not from within a product.  Shame, as we wanted to test the downloadable product option but cannot assign anything to a category.

 
Magento Community Magento Community
Magento Community
Magento Community
 
redpen
Sr. Member
 
Total Posts:  254
Joined:  2008-01-23
 

Additional notes: any of the tabs from catalogue/product crash the browser, including “related products”.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Michael_1
Enthusiast
 
Total Posts:  826
Joined:  2007-08-31
 

What browser do you use and what is its version ?
Did you try to refresh browser’s cache ? (Ctrl-F5 or Ctrl-R refreshes cache in most of them)

 
Magento Community Magento Community
Magento Community
Magento Community
 
redpen
Sr. Member
 
Total Posts:  254
Joined:  2008-01-23
 
Michael - 30 December 2008 01:10 AM

What browser do you use and what is its version ?
Did you try to refresh browser’s cache ? (Ctrl-F5 or Ctrl-R refreshes cache in most of them)

Hi Michael, thanks for the reply.

Doesn’t work in Firefox (2 or 3) but works in IE 7.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Michael_1
Enthusiast
 
Total Posts:  826
Joined:  2007-08-31
 

Did you upgrade with Magento Connect Manager ?
Can you please post a screenshot of your Magento Connect Manager page ?

 
Magento Community Magento Community
Magento Community
Magento Community
 
skippybosco
Enthusiast
 
Avatar
Total Posts:  796
Joined:  2008-10-03
 

Redpen,

Also:

1) What version of XAMPP are you running?
2) What version did you upgrade from (Magento 1.1.8?)

I’m running XAMPP 1.6.8, upgraded Magento 1.1.8 -> 1.2 with no issue (via Magento connect)

 
Magento Community Magento Community
Magento Community
Magento Community
 
Opalice
Jr. Member
 
Avatar
Total Posts:  19
Joined:  2008-12-10
Brussels, Belgium
 

Hi all, i have the same problem.

http://www.printi.be/casheco/index.php/admin/catalog_category/

login: ox
passwd: oxadmin

If you try to change a product category or options you will see the error

This is a test demo store to test the update.
Update with Magento Connect.

I have make a test clean installation and all is running but i will find the error whaen i want to make the upgrade with magento connect to apply it to my active store.

upgrade from 1.1.8

Image Attachments
Image 11.pngImage 10.png
 
Magento Community Magento Community
Magento Community
Magento Community
 
Michael_1
Enthusiast
 
Total Posts:  826
Joined:  2007-08-31
 

@Raf-Belgique : You store seems to be broken with 500 error at the moment. Please check the permissions on the following files and folders:

755 index.php
644 downloader
755 download
/index.php
644 js
755 js
/index.php

I guess these ones are the permission you have to set on files to make it working, and to be able to run upgrade agains, as you Magento doesn’t seem to be upgraded completely.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Opalice
Jr. Member
 
Avatar
Total Posts:  19
Joined:  2008-12-10
Brussels, Belgium
 

ok site is up

i have making a re-install of the modules
re-upload my .htacces
an change authorization again.

Problem believe the same :-(

 
Magento Community Magento Community
Magento Community
Magento Community
 
Daynos
Sr. Member
 
Avatar
Total Posts:  98
Joined:  2008-02-12
Rennes, Bretagne
 

Hello,

I’ve upgraded Magento from 1.1.8 to 1.2.0.1 using Magento Connect.

Now each time I try to select “categories” in the left menu, while editing or adding a new product, I have the “please wait” message that stay “stuck"… So I’m unable to set /edit categories for products :(

Cache updated, I can access categories manager .

 
Magento Community Magento Community
Magento Community
Magento Community
 
Langouste
Jr. Member
 
Total Posts:  1
Joined:  2008-11-26
 

Hello,
I have the exactly same problem.

I’ ve upgraded from magento 1.8 to 1.2.0.1 via magento connect

I join a screenshot of my Magento Connect Manager page.

Image Attachments
magento-connect.jpg
 
Magento Community Magento Community
Magento Community
Magento Community
 
colin008
Sr. Member
 
Total Posts:  84
Joined:  2008-10-20
 

After upgrading from 1.8 to 1.2.1 using Connect Manager update.

Catalog>Manage Categories The left Categories links will not open/dropdown

System>Configuration The left Catalog link… I get the message “A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.”

755 index.php
644 downloader
755 download/index.php
644 js
755 js/index.php
Does not work on shared hosting for me.... it disables all JavaScript

For best results i used
755 for folders
755 js/index.php

But also tried many other file folder permissions, but still can not get it to work correctly.

 
Magento Community Magento Community
Magento Community
Magento Community
 
shefen
Jr. Member
 
Total Posts:  5
Joined:  2008-08-19
 
redpen - 30 December 2008 01:12 AM

Michael - 30 December 2008 01:10 AM
What browser do you use and what is its version ?
Did you try to refresh browser’s cache ? (Ctrl-F5 or Ctrl-R refreshes cache in most of them)

Hi Michael, thanks for the reply.

Doesn’t work in Firefox (2 or 3) but works in IE 7.

I had the same problem redpen described. Clearing the *browser’s* cache fixed it.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Pipuks
Jr. Member
 
Total Posts:  12
Joined:  2008-09-03
 

I had similar problem. I just managed to fix it.

I upgraded from 1.1.8 to 1.2.0.1 and categories didn’t work. I checked JS error console and saw some messages there. After checking number of items in /app/design/adminhtml I found out that it is still 482 items, totalling 1.8 MB as in default 1.1.8 installation. Then I checked the same directory in my new 1.2.0.1 system that had 523 items, totalling 2.1 MB.

I figured out that those missing files are the ones causing the problems. I archieved current adminhtml directory for backup purposes, deleted it and copied new files from magento-1.2.0.1.tar.gz (clean installation archive).

If you haven’t made any modifications in adminhtml directory, this should be pretty safe action even on live site.

Everything works now. smile Yipiii!

 
Magento Community Magento Community
Magento Community
Magento Community
 
Daynos
Sr. Member
 
Avatar
Total Posts:  98
Joined:  2008-02-12
Rennes, Bretagne
 

I solved my problem in reinstalling Magento 1.2.0.1 instead of doing an upgrade.

- save media & personnal template, email & skin
- delete magento directory (in fact I renamed it to be able to roll back)
- keep database (and made a full save in order to be able to roll back )
- full copy of Magento 1.2.0.1 files in a brand new directory
- copy of personnal files & media
- full install (I kept most of my customisation as I didn’t delete the database)
- reinstall your modules via Magento Connect…

 
Magento Community Magento Community
Magento Community
Magento Community
 
sibble
Jr. Member
 
Avatar
Total Posts:  24
Joined:  2008-09-15
Philadelphia
 

<delete>

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top
Page 1 of 2