Try the Demo

Magento

eCommerce Software for Online Growth

Magento Forum

Our new hosted solution for small & emerging businesses
   
Forbidden, You don’t have permission to access / on this server. 
 
Tingo
Jr. Member
 
Total Posts:  12
Joined:  2008-12-30
 

Hi

I have

godaddy: Grid hosting

PHP 5

Installing: Full Release ver 1.2.0 - Added December 29, 2008

Once all full package loaded up to the server, I switch off my computer to set up installation the next day and when I went to my domain I had this message

“Forbidden
You don’t have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an Error Document to handle the request.
Apache/1.3.33 Server at wwwmydomain.com Port 80”

Could someone please help?

Kind Regards

Charles

 
Magento Community Magento Community
Magento Community
Magento Community
 
CaFrOg
Jr. Member
 
Total Posts:  5
Joined:  2008-06-05
 

I’ve got the same problem here.

After an upgrade : 1.1.8 to 1.2.0

Forbidden

You don’t have permission to access / on this server.
Apache/2.0.59 (Unix) mod_ssl/2.0.59 OpenSSL/0.9.8g Server at *** Port 80

--edit--

I checked again the apache logs. There was a problem with chmod on my .htaccess.
Problem resolved.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Tingo
Jr. Member
 
Total Posts:  12
Joined:  2008-12-30
 

Hi

Thank you for your help and your reply.
I am still pretty new to all this would let me know please

In the httaccess how do I edit the chomd to solve the problem? 

Thank you for your help

Kind Regards

Charles

 
Magento Community Magento Community
Magento Community
Magento Community
 
CaFrOg
Jr. Member
 
Total Posts:  5
Joined:  2008-06-05
 

Hi again wink

All informations you need about chmod (permission on files and folders) are here :
http://www.magentocommerce.com/wiki/magento_filesystem_permissions

You’ll see : there is two way to do it : ssh access on your server or your ftp client.

Try to set chmod 777 to start. If that don’t work, try 774.
I’m here if you need more informations.

Hope that will work for you too.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Tingo
Jr. Member
 
Total Posts:  12
Joined:  2008-12-30
 

Hi

Thank you for your great help and your time, I found out how to change the permission in dream weaver,

------------------------------------------------------------------------------------------------------------------------------------------
“For people reading are reading this post who want to how to change permission in dream weaver”

1.Go to your website root directory

2.Right Mouse click on the file you want to change the permission for
a menu will show

3.In the menu select “SET PERMISSION”

4.Add your permission number then click on “OK “
---------------------------------------------------------------------------------------------------------------------------------------

would let me know please,
my file directory very different the way files are set up in the package, their attach image with this message of how my files have loaded up onto my server, is this correct and same as your file set up too?
also would be kind enough to let me know please what folder do I find the chomd in please? 

I hope you have happy New Year!

Kind Regards

Charles

Image Attachments
root.jpg
 
Magento Community Magento Community
Magento Community
Magento Community
 
ajkochanowicz
Jr. Member
 
Total Posts:  4
Joined:  2011-12-02
 

This is weird. I followed the instructions on that page, (http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/magento_filesystem_permissions) It did fix the problem of the “forbidden” issue but now my stylesheet is offline.

Interestingly, this only happens on subpages, the home page is fine. And they load verrrry slowly.

I’ll post a fix here in case anyone else encounters the same issue.

Got it.

Careful when migrating to other servers on a subfolder. You’ll need to make sure your relative paths are intact.

In this case, the head.phtml file under app/design/frontend/(TEMPLATE)/default/template/page/html/head.phtml had a root relative path to the css and js files (e.g. “/skin/mycss.css") I had to change it to “subdir/skin/mycss.css”

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
    Back to top
 
© Copyright 2012 Magento Inc.
Privacy Policy|Terms of Service
Magento Community Count
701238 users|828 users currently online|497227 forum posts