We have been using Magento for a few years now but have always had this problem.
When you look at the dashboard we sometimes see no results showing when customers are searching for products when we know there are hundreds.
We list 147 Nikon products yet people are getting no results.
You can refresh the indexes but it just happens again and again and we end up having to refresh the indexes 20-30 times a day.
Has anyone else had this issue? Does anyone have any suggestions of what is going wrong?
Its very frustrating as people are not able to find products on our website and we are losing sales becuase of it.
Thanks for taking the time to read my post.