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Paypal Website Payment Pro: Changes Status?! 
 
Fellhouse123
Jr. Member
 
Total Posts:  12
Joined:  2011-10-31
 

Hello all,

I am having a weird issue with Paypal Website Payment Pro. I am not sure exactly what is happening, but I suspect it is Paypal. I will get an order, invoice it, ship it and mark it as complete. Randomly, the orders will change back to processing status?! It is really weird and I have a suspicion it is Paypal interacting with Magento and resetting the status. Anyone out there no about this or how to deal with it?

Also, how do you define which status Paypal uses? I would think the backend, but I can’t find anything. How would you use something like Pending Paypal?

Any help would be great!

Thanks,

Fellhouse123

 
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magicpaul
Member
 
Total Posts:  36
Joined:  2007-12-04
London, UK
 

I am seeing a similar issue. Paypal is refunding orders (possibly due to them not passing their fraud checks) but marketing the refunded orders as Complete instead of Closed.

It is pretty confusing…

 
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