Magento

after upgrading from 1.6 to 1.6.1 Orders are being created with a blank status (only at random too)

I use paypal for my card processing, and on the goofy orders, I don’t get the normal paypal info in the cc section, but cc info is there. 

Anyone else see this?

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same here. I’m using Authorize.net and the orders denied by payment gateway are shown with blank status. Before upgrading to 1.6, they were not shown in the orders list.

bump, I can’t be alone in this?

I just upgraded to 1.6.2, and I have NO ORDER STATUSES available for orders. The drop-down is empty, although I do see them in the database, as well as the deprecated location in the config.xml file under app/code/core/Mage/Sales/etc/

We just upgraded to 1.6.2 as well, most of our orders are going through ok, but now some of them at random seem to be created with a blank status. There is a dollar amount for the order, but when I click on the order, it comes up with an “information” tab that takes me nowhere, and no other order information is available. (I can’t see what was ordered, can’t submit or print the invoice, etc., those buttons don’t even show up)

tonythejetanderson - 13 February 2012 12:22 PM

I just upgraded to 1.6.2, and I have NO ORDER STATUSES available for orders. The drop-down is empty, although I do see them in the database, as well as the deprecated location in the config.xml file under app/code/core/Mage/Sales/etc/

My problem was just me being an idiot: I only copied over the first page of tables in PHPMyAdmin when I copied the database. I didn’t realize when I exported the SQL that when I hit “Select All” it didn’t select tables from page 2. Wow, that was a bonehead move!

We are having the same problem where most orders and just fine, but a few orders are showing up that have no status. We have figured out that these seem to be orders where the payment method failed, usually an AVS mismatch or something like that. But regardless, an order should not be getting created, or at least (not sure how Magento handles order creation/order numbering), should not be showing up. Any ideas?

Having the same problem although seem to be getting it with ony one payment type and undertood to be realted to the Fontis AU extension
http://www.magentocommerce.com/boards/viewthread/275086/

1.6.0 is fine, 1.6.2 has this issue.

Have solved my issue by verifying the status code used by the Fontis AU Direct Deposit payment module. The xml has the status code as pending_deposit, I creates a new order status (System/Order Statuses) called Pending [Direct Deposit], assigned the status code as pending_deposit and assigned the state ‘new’, all works fine now.

Have you tried re-installing your Core Adminhtml ?

We’re having the same issue. Was there a resolution for this?

We’re using Authorize.Net and all declined orders are added without a status.

I have a similar issue in 1.7. All of my status drop down menus are completely empty. And no statuses are being applied or updated on my orders.

This also means I can’t assign a default status to a payment method in “Payment Methods” because the drop down menu is empty.

Am I missing a setup step to get the default statuses in my drop downs? Or how can I resolve this issue?

Thanks.