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ArtsOn.IT / Advanced SMTP not working yet ? 
 
Poums
Jr. Member
 
Total Posts:  10
Joined:  2010-01-05
 

Hi All,

Since i’ve upgraded my shop from Magento CE 1.4.0.1 to 1.6.1., mail are sent from frontoffice (send to a friend, contact us), but aren’t from backoffice (order, shipping, ...).
I use Advanced SMTP extension ; i don’t understand why backoffice mail aren’t working yet.

Have you any idea ?
Thanks for your help.

Poum’s.

 
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Amasty
Mentor
 
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Total Posts:  3988
Joined:  2009-11-10
 
Poums - 30 October 2011 10:46 AM

Hi All,

Since i’ve upgraded my shop from Magento CE 1.4.0.1 to 1.6.1., mail are sent from frontoffice (send to a friend, contact us), but aren’t from backoffice (order, shipping, ...).
I use Advanced SMTP extension ; i don’t understand why backoffice mail aren’t working yet.

Have you any idea ?
Thanks for your help.

Poum’s.

Hi there,

as one of alternative solutions you may consider this extension as well: http://amasty.com/magento-smtp-email-settings.html.

It perfectly works with all latest Magento versions and offers a list of advanced options:

- Use reliable email providers to decrease email rejection
- Set SMTP authentication and connection security params
- See log of all emails, with detailed view of messages
- Debug mode for easy detection of wrong settings
- Option to automatically clear logs after a certain period

You are welcome to contact us for any details!

 
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