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New Customer Data not saved after redirect to Paypal
 
pontiacj
Jr. Member
 
Total Posts:  9
Joined:  2011-04-03
 

Hi All,

Using Website Payments Pro to conduct transactions and Magento 1.6. We sell downloadable products, so we need customers to be logged in when purchased. We have turned off the ability to checkout as a guest. When the customer fills in all their information, and elects to pay with PayPal, they are redirected away from our site to finish the transaction with PayPal. When the customer is redirected back to our site to close the sale, that new customer data has been lost, and then the customer winds up checking out as “Not Logged In”.

Is there some configuration workaround for this? Or have I configured things incorrectly. Open to suggestions on how to accomplish that none of my products are sold to guests.

Thanks.

 
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crabjack
Jr. Member
 
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Total Posts:  27
Joined:  2008-08-19
 

I suggest you contact PayPal. They are invested in making sure your payment process works, and since PayPal owns Magento, the two should work well together.

 
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fishnut
Member
 
Total Posts:  45
Joined:  2008-11-15
 

did you ever find a solution to this?  I am having the same problem with every person who uses Paypal to purchase.  It does not ask them to enter their email into our website so no emails/tracking is sent to them.

 
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mageixllc
Jr. Member
 
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Total Posts:  23
Joined:  2011-11-23
New York
 

We have been having same problems with PayPal for some time now and that is why we ended up developing a new PayPal module. IXEPP is new generation of PayPal payments experience. We sell downloadable products and IXEPP automates the whole process; absolutely 100% hands free.

Feature Highlights.
-Removes the whole re-directing to PayPal. It embeds PayPal into your magento site. (Embedded PayPal)
-Automatically verifies each transaction before creating order in magento.
-Sets the correct order status in magento once transaction is verified (Automatic Invoicing with manual override)
-No need to worry about IPN settings. IXEPP does this automatically.
-Automatically verifies eCheck payments from initial transaction and updates automatically when eCheck clears or fails to clear.
-Automatically sends out necessary notifications to customers.
-Fully supports physical & downloadable goods.
-Works for Magento 1.4.x to 1.6.x
-Comes with an integrated fully featured AJAX-based checkout pipeline( 2-in-1 module)
-Not to forget the customizable checkout & payment interface.
-Plug-N-Play - Easy installation. Can be installed in 2 minutes or less.

Try it for 15 days and witness the power of IXEPP for yourself.

 
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