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Import customers : Not sending email ? Mag 1.4.2
 
Eternal Peace
Jr. Member
 
Total Posts:  30
Joined:  2009-09-06
 

Hello Friends,

I am able to import customers via the admin->importcustomers (csv) feature. I have set the password_hash column blank, but this is not sending out any email to the customer. As per some docs i found that it is supposed to send two emails one ‘welcome email’ and another ‘new password email’.

Pls advise? During the manual user registration the emails are going out fine. all order/invoices/shipment emails too are going out fine.

Any pointers would be greatly appreciated.

Thanks
Peace

 
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trevortronik
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Total Posts:  1
Joined:  2012-03-26
 

I am having the exact same problem. I need to upload several hundred customers and it is not sending them the auto generated password email or the welcome email. We have tried several options and added a few lines of php we found on another site. Is someone can help out with this it would be incredibly appreciated!

 
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WilliamMtx
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Total Posts:  4
Joined:  2012-05-07
 

Hi Eternal Peace and trevortronik,

If you would like an alternative to sending e-mails to your friends, you should consider this CloudSponge extension that we developed for CloudSponge. It provides a much better sharing experience for your customers & gives you a greater probability of increasing sales.

For more information, check it out on our site & get a free trial from CloudSponge to test it out: http://www.magentocommerce.com/magento-connect/eyemagine-cloudsponge.html

You can also check it out on this CloudSponge video: http://youtu.be/venH659FpGo

I hope this helps! Feel free to message me if you have any questions!

 
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joejoe
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Total Posts:  102
Joined:  2011-01-21
 

Also having this problem!

 
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sarahmelmann
Jr. Member
 
Total Posts:  5
Joined:  2011-12-22
 

Similar problem and solution is here http://stackoverflow.com/questions/13581576/how-to-send-new-password-from-magento-csv-import-of-customers

 
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