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Magento 1.6.0 - error: Authorize.net The transaction cannot be found. 
 
NETRONIANinc
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Total Posts:  57
Joined:  2010-05-28
 

Hello,

thank you in advance for your help.

I am trying to invoice a purchase so that it goes from Processing to Invoice status.
I open the order, i click on invoice then i choose capture online… and last i click submit invoice. But it comes up with an error:

“Credit Card: xxxx-1111 amount $100.00 capture - failed. Authorize.Net Transaction ID 923874293847. Gateway error: The transaction cannot be found.”

Any idea on how to fix this, Please?
I will also attach and image of the Admin > System > Configuration > Payment Methods> authorize.net

Thank you in advance smile

Image Attachments
Screen shot 2011-10-07 at 11.13.48 PM.png
 
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Vampal
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Total Posts:  37
Joined:  2011-10-16
 

Should be interface changed, which version of Mangeto are you using?

 
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Wendi
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Total Posts:  5
Joined:  2011-04-14
 

Authorize will only use live cards. No test numbers may be applied. If that is what you are trying. Use a real number you have and void the transaction in virtual after creation and before settlement. Be advised that the capture must be address verified also.

 
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