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Email Not Functioning
 
jfinch
Jr. Member
 
Total Posts:  11
Joined:  2008-12-02
 

Using a test email for a dummy customer I am finding that no emails are being sent out by magento. My other web applications send out fine with the same settings. I’m using the en_GB locale with standard template.

Any help greatly appreciated.

 
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jok
Jr. Member
 
Total Posts:  6
Joined:  2008-11-14
 

I don’t know if it is also the case in the en_GB translation files, but in the da_DK templates I found lines of code missing compared to the en_US templates. After inserting the missing code lines the emails are send as intended.

Greetings
JOK

 
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jfinch
Jr. Member
 
Total Posts:  11
Joined:  2008-12-02
 

Hi Jok, thanks for your response.

Could you let me know where those files are and what lines am I looking for?

Thanks very much.

 
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jok
Jr. Member
 
Total Posts:  6
Joined:  2008-11-14
 

In your case the files are located at:
your shop directory/app/locale/en_UK/template/email/sales

Compare these to the original ones in corresponding en_US directory and se if the codelines are identical.
They weren’t in the Danish translation. Whole lines of code were missing.

 
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jfinch
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Total Posts:  11
Joined:  2008-12-02
 

Cheers mate. Will try that.

 
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