Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.
For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email email@example.com.
Is there a way in Magento to send and email to a customer based on the product they purchased. We are a software company that also sells hardware. If a customer purchases one of our software’s they will need to receive an email that includes a download link. Any suggestions?
@naca, this is definitely possible but is not supported out of the box with Magento 1.1.8. Downlaodable products will be supported in the next major release coming up 1.2. In the mean time this is something that you can consider customizing on your own.