I was setting up another admin user for my coworker and they couldn’t log in using the user/pw I setup for them. Once I logged out as well to troubleshoot the issue, I am now unable to log back in using my admin user/pw.
I tried doing the password request for both of us, and the passwords the system sends to our emails do not work.
I went into the database, and when i do the password reset it does change the password hash, so I think that part is working.
Weird thing is that it does not say “incorrect password”, it just keeps directing back to the login screen, and appends &ft;to the url. After repeated login attempts I have
?ft&ft;&ft;&ft;appended to the url. Its like it is actually logging me in but never clearing out the login screen.
Are there any majento logs I can consult regarding the login errors? What does anyone think about this issue? A (smarter) programmer buddy suggests restarting apache, however it is hosed on shared hosting so that might not be easy…
Any ideas would be most appreciated,