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500 internal error after upgraded
 
godscourge
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I try to upgrade to 1.1.8 with magento connect so i enter “magento-core/Mage_All_Latest “ and press go

after magento connect tell me that all is finished i try to go on my index shop but now all is unaccessible ! “500 internal server error”, the same in /admin/ !!!

only my second shop (website level) is OK ( other level than default)

i don’t know what to do????

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godscourge
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ok after an upgrade you have to reset the permissions of files “index.php” and htaccess with CHMOD 755 !

now it s ok!

^^

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colin008
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On shared server, I had the same “500 internal server error” I also had to CHMOD 755 folder ../js/ and file .. /js/index.php to get the front end menu and JavaScript to function correctly.

Other file permission errors i have are in the admin area when selecting “system>configuration” also “catalog>google base>manage items”
I’m still looking and resetting other file and folder permission to sort this out.

Being on a shared server i dont have SHH access so have to reset file and folder permissions via an FTP program, FlashFXP was the only FTP program i found that allows you to CHMOD folder, sub folder and files at the same time..! handy..

 
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saileruk
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colin008 - 28 November 2008 06:54 AM

On shared server, I had the same “500 internal server error” I also had to CHMOD 755 folder ../js/ and file .. /js/index.php to get the front end menu and JavaScript to function correctly.

Other file permission errors i have are in the admin area when selecting “system>configuration” also “catalog>google base>manage items”
I’m still looking and resetting other file and folder permission to sort this out.

Being on a shared server i dont have SHH access so have to reset file and folder permissions via an FTP program, FlashFXP was the only FTP program i found that allows you to CHMOD folder, sub folder and files at the same time..! handy..

I have found the trick for “500 internal server error” when click on “system>configuration”

see this post:

http://www.magentocommerce.com/boards/viewthread/26409/

but, still have the problem when click on “google base> manage items”

anyone know how to solve it?

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FetchDesigns
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godscourge - 27 November 2008 04:48 AM

ok after an upgrade you have to reset the permissions of files “index.php” and htaccess with CHMOD 755 !

now it s ok!

^^

I have done this multiple times before, but haven’t upgraded in a little while and I can’t remember where the admin index file is to fix the permissions.  Any ideas?

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Stephanie
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rrowan
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FetchDesigns - 05 June 2009 07:14 AM

godscourge - 27 November 2008 04:48 AM
ok after an upgrade you have to reset the permissions of files “index.php” and htaccess with CHMOD 755 !

now it s ok!

^^

I have done this multiple times before, but haven’t upgraded in a little while and I can’t remember where the admin index file is to fix the permissions.  Any ideas?

Do you have SSH access? If so, then you can cd into your magento folder and input the following command:

find -type d -exec chmod 755 {} \;

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FetchDesigns
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rrowan - 05 June 2009 07:31 AM

Do you have SSH access? If so, then you can cd into your magento folder and input the following command:

find -type d -exec chmod 755 {} \;

I do, but don’t feel comfortable enough with it to use it much.  I’m working on it.  Thanks for the tip!

In the meantime, I ended up changing /downloader/index.php to 755 and that did the trick.

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Stephanie
Web Design & Development… FetchDesigns.com

 
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fishpig
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This thread just saved my life!

For anyone with the same problem do this:

CHMOD 755 the following:
- magento/index.php
- magento/downloader/
- magento/js/*

Close your browser and delete all cookies/cache etc

Login to Magento and clear your cache
Navigate to homepage

Thank you everyone who posted here

 
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FetchDesigns
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For a quick and easy fix, you can also follow the instructions at this link…

http://www.magentocommerce.com/wiki/groups/227/resetting_file_permissions

Also note the Magento Cleanup Tool which has proved immensely helpful!

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Stephanie
Web Design & Development… FetchDesigns.com

 
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willamm
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Joined:  2009-12-20
 

If you are on control panel server, check the “error_log” file for clue on what is causing the internal error. Most of the time it is due to incorrect permission set for file or directory.

On Non-suphp server environment:

If you are on non-suphp server environment, you have to make sure respective directories are writable.

# chmod 777 var var/.htaccess app/etc
#chmod -R 777 media

_____________________
Clean temporary files

 
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