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Vendor Email - Protx
 
jusneale
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Total Posts:  66
Joined:  2008-06-25
UK
 

Hi,

Im using protx as my payment method and its all working fine apart from that I never receive emails from protx saying the payment has gone through or the order was fine.  I used to from my old site but not since I use Magento.

I spoke to protx who informed me its because they are not getting the Vendor Email from me when a order goes through.  They say it should be in the software that you use, that there should be a field that you have to put in the vendor email.

I have the protx vsp module installed and it askes for the vendor name and encryption password but no vendor email.  Unless I have this I cannot receive emails from protx.

Anyone knows how I can fix this..

Look forward to hearing from you.

Justin

 
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iiNTENSE
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Total Posts:  432
Joined:  2008-11-06
Lansing, MI
 

Justin,
Sounds like you are having technical issues with the module and not Magento itself.  I’d recommend requesting assistance in the modules forum: http://www.magentocommerce.com/boards/viewchild/10117/

 
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