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Paypal no tracking with priacta plugin
 
AffiliateMotion
Jr. Member
 
Total Posts:  2
Joined:  2011-05-22
 

Hi there,

I am using magento connector with Post Affiliate Network. One of my clients is using the magento connector but the transactions with paypal are not being tracked. Any ideas what is happening?

thanks

 
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MageGuys
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Total Posts:  380
Joined:  2008-06-07
 

Some likely possibilities:
1. Have you updated the API file? PayPal tracking has to use the API file.
2. Are Magento and PAP both installed on servers/domains that supports HTTPS connections? The tracking request isn’t sent until PayPal makes the IPN callback. This notification requires Magento to use a secure connection, and in turn, Magento requires PAP to use a secure connection as a result. If a secure connection cannot be made, tracking will fail.
3. Have you checked your settings in PAP? If the settings are wrong, tracking might not work the way you expect.
4. Are clicks being tracked? The sale cannot be tracked unless a click has been tracked for that visitor first. Make sure you click on an affiliate link to get a tracked click.

 
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AffiliateMotion
Jr. Member
 
Total Posts:  2
Joined:  2011-05-22
 

I have done everything you said but still not working. both servers have https, settings are ok on PAP, API is updated and clicks are tracked.
Sales which are made with COD and CC are tracked, but not paypal. I have to admit that i am puzzled

 
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MageGuys
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Are you actually completing the PayPal sales? They won’t be tracked until the purchase is completed and the IPN notification is sent. Also, do you have any other modules installed that might have done something with PayPal?

 
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