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Product Review count shows 0
 
vibhor
Jr. Member
 
Total Posts:  15
Joined:  2008-08-29
 

Hi,

I am having a problem in the product view page.

Even though i have added some reviews for a particular product, when i view this product again i am shown the link ‘Be the first to review...’.
This should not happen since someone has already put reviews for this product. Instead, the link ‘Add your review’, should be shown.

I figured out that the page(/template/review/helper/summary.phtml) that controls this output has a function that that checks for the review count

($this->getReviewsCount())
.

the class Mage_Review_Block_Helper contains this function.

I am not able to understand why the count is still 0 even when reviews are added to the product.

Can anyone please take time to help me in this.

Thanks,
Vibhor

 
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vibhor
Jr. Member
 
Total Posts:  15
Joined:  2008-08-29
 

Sorry, my mistake, got it right now...one must approve the review from the backend..follow Catalog->Review And Ratings->Pending Reviews.

Thanks..

 
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