Please ensure you have not installed ImportProduct module/extension/plugin whatever that is called before proceeding with the import…
if you have received errors in system log… ERR (3): Notice: Undefined index: gallery in /home/yourserverpath/public_html/w2/magento/app/code/community/CapacityWebSolutions/ImportProduct/Model/Convert/Adapter/Product.php on line 347
if you installed the free ImportProduct from magento store please make sure you uninstall the extension/plugin before proceeding with the normal product import method, otherwise, you might end up with a corrupted/duplicated image database… like i did LOL
*if you end up with a corrupted database with duplicated photos… you will have to delete all products and rerun the import UNLESS you want to delete the photos manually… which will take quite some time if you have like 100+ or even thousands of products LOL
I actually posted my solution over a month ago… =_=||| dunno why still have people asking for the solution for “image not found”
THIS IS THE SOLUTION THAT SOLVED MY ISSUE WITH image not found error.
sorry for the caps lol…
Step 1: copy your original MEDIA folder to yournewmagentoroot/media
Step 2: copy your original MEDIA folder to yournewmagentoroot/media/import/media
Step 3: open your exported product csv file using notepad++ or something similar
that doesnt try to change the structure of the file, and
if you want to understand what is going on behind the scenes, then read on...
the reason for the error “image not found” is either because
1. you have not copied the entire “MEDIA” folder to your new magento file location
ie. if you do not copy the new files to your new magento directory… errrr… need i say more?
2. you have not copied the entire “MEDIA” folder to your new magento/var/import directory...
i think this is because magento look for files inside the import directory during import sessions instead of root directories… you can probably edit the magento scripts to overcome this issue, but i prefer not to touch the scripts and solve the problem via clean method… well not so clean if u consider the duplicated data lol but i think u can delete the files inside import folder afterwards..
3. i suspect the export of your OLD magento version saved the location of the pictures into csv is different from the expected locations of your NEW magento version… or there is simply an error in the import/export script...
- hence during the import, magento can’t locate the pictures!!
try my method if step 1 and 2 doesn’t solve your problem… see below :
I have experienced the error when I tried to export products from 22.214.171.124 to 1.5
what i did:
i replaced all instances in exported CSV of
using notepad++ (free, just search on google and download )
after that… everything worked like I mentioned in my original reply… =D
enable system log if u suspect/experience of other errors…