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askwhyweb - 01 January 2013 08:53 PM Well Kentropolis,
I do understand your frustration, but try to understand the complexity behind the business logic.
Nor you and nor me being a developer is able to offer all features to everyone for free.
I understand the logic, and have defended Magento on the grounds of its complexity.
However, I am not asking for free features. I am asking for existing features to WORK as they are supposed to.
Is that really too much to ask?
So blaming a community is not good, where everyone tries to help as little to as much as possible. This is something like a donation where no one can donate dedication to his work with no aim/ profit.
No one is blaming the community. But I have a right to be frustrated that dozens of issues over several years have not yielded solutions in these forums from the team or users, making me wonder if there are any answers to some.
And so I do appreciate the fact you even responded.
Anyways, let me short down to the point, Magento had also a different versions of software for sale like Magento professionals, Magento enterprises and so on.
Why don’t you go choose any of them ?
First, it is cost prohibitive to almost anyone in my target client base.
Secondly, I am extremely hesitant to consider it for exactly the above reasons.
If I am to pay $15K, there needs to be a LOT of assurance the support will be there, and I have no experience to demonstrate that since they do not offer support at all on the Community version. I do not even mean taking the time personally, but having a knowledge base and other docs that answers a litany of simple development questions I had to figure out on my own. It would have saved me a hundred hours, easily. I might have to write a manual myself, since there’s nothing for intermediate developers at all out there that I’ve seen.
I have wondered if Enterprise is truly better, or just with more front-end features that may or may not work without hacks and constant trouble-shooting. Does the back end provide something as simple as block and column control without having to dig around in XML and PHP for every little change?
Don’t misunderstand me. I think Magento is the best thing out there. And yes, the code development requirements are a bit beyond me and I’m getting up that learning curve. But there’s no way I will move up to such a huge expense unless it would handle a LOT of the headaches I have now.
The bottom line is that I would gladly have paid one or two thousand dollars for the free version if it didn’t have a number of the tedious issues.
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