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Please check red fields below and try again. 
 
mismouss
Jr. Member
 
Total Posts:  13
Joined:  2011-02-27
 

When a returning customer who has already a registred account in Magento try to place an order, he got this message :

Please check red fields below and try again.

.

However, all informations have been well filled.

I don’t have this problem with new customers.

Any idea ? I need help.

I pull my hair and I lose a lot of sales.

Thank you for your help.

 
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mismouss
Jr. Member
 
Total Posts:  13
Joined:  2011-02-27
 

I have Magento 1.5.0.1.

 
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mismouss
Jr. Member
 
Total Posts:  13
Joined:  2011-02-27
 

No idea ?

Please.

 
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SimpleHelixcom
Enthusiast
 
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Total Posts:  906
Joined:  2007-08-31
Huntsville, AL
 

Hello,

This issue does seem like a Javascript issue, or possibly a theme issue. Can you try reverting your site to the default Magento theme and then checking out?

 
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