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Please help me to solve problem …
 
naisati
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I use firefox 3.0.3 to build magento online shop.

In backend menu (Manage Product) for image of each product when I pressed “browse files” button, the window should pop up, but it wasn’t. I don’t know what’s happen. I change computer, it wasn’t. I tried internet explorer, it poped up. Please help me what’s happen.
And how I can solve this problem.

Thank you.

 
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Sebastian G
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Do you have Flash 10 installed?

 
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naisati
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Tomas G. - 05 November 2008 01:25 PM

Do you have Flash 10 installed?

Yes. It’s Flash 10.
What’s next step?

Thank you.

 
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Sebastian G
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Check on your FF Tools> Add-ons> Plugins If you see Shockwave Flash 10.0 or If you’re running Windows go to your control panel, Add/Remove Programs (XP) or Programs and Features (Vista) and check if you have the Flash 10 plugin installed.  smile

 
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naisati
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Tomas G. - 06 November 2008 09:14 AM

Check on your FF Tools> Add-ons> Plugins If you see Shockwave Flash 10.0 or If you’re running Windows go to your control panel, Add/Remove Programs (XP) or Programs and Features (Vista) and check if you have the Flash 10 plugin installed.  smile

Thank you. I checked it. It’s Flash 10.

 
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Sebastian G
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smile

 
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naisati
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Please let me know what’s next step I should?

Thank you.

 
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Sebastian G
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There’s an issue with Flash 10 that has affected several applications, on this thread http://www.magentocommerce.com/boards/viewthread/15414/ a few users found a workaround which is uninstalling flash 10 and reinstalling Flash 9. That would be the fastest solution so far

 
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naisati
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Thank you. I will try.

Thank you.

 
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naisati
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I try it, but it’s no change.

I don’t know the solution.

Thank you.

 
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naisati
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I follow your suggest on this thread http://www.magentocommerce.com/boards/viewthread/15414/ .
I install Flash 9 from their links, but it can’t solve problem.

I use computer in the other that has Flash 9.0.124.0. I found it can solve the problem.
I think whom have this problem, search for that version it can solve that.

Thank you very much.

 
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Sebastian G
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Actually upgrading to Magento 1.1.7 which will be released during this month will allow you to work with Flash 10 as well smile

 
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naisati
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Thank you.

I will upgrade to 1.1.7.

I like magento. It’s so convenience to build e-commerce.
However I think it’s so difficult for using.
I’m a new user and I must find file to change code by myself that spend much time.

Thank you.

 
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