DO NOT GO FOR THIS DEVELOPER:
I bought this extension on July 4 of this year for use in 5-8 domains.
We have used it in a webshop that did not use tax rules.
Now we are using it on a second website that uses tax rules.
We noticed that subtotal and grand total is wrong
In cart is showing correctly, so the tax settings work.
In the one step checkout page however, it does not work.
Wrote to developer on Oct, 31. Developer replied to supply FTP and order number
Developer replied on same day:
“Ohh I see, your period is expired , you need to purchase the hours to check the things.
Support period $80/hr.”
I replied that this is clearly a bug as on the rest of the site it works fine.
More: on their magento connect page or website they guarantee lifetime bug fixes, it does not say there is no support.
Buying multi-licence and asking 80$/hr 4 months later ???? Is that the way ???
Developer finally agreed to look into the issue but still did not do so willingly, asking me=
“But you total is wrong with the extension after 4 months ?”
Can we help it that we did not use tax rules before and this issue comes up now?
Finally agreed to look into it on Nov 1.
Untill today, 17 days later, still no fix or news from Developer.
He guarantees money back if it does not work 100%.
Offcoarse we should not rely on that, as his lifetime bug fixes are not even done !
We have no other option than to find an extension that works…
MY ADVICE: go for a supplier that realy offers a good service and does not charge 80$ to repair a bug.