Try the Demo

Magento Forum

   
Sales rules cease to apply at random
 
2525866192
Jr. Member
 
Total Posts:  1
Joined:  2011-02-07
 

I have setup a set of rules to apply a sales price on a range of products. The problem is that these rules cease to apply without reason, after a while and I have to reapply them again and again in order for them to work.
The rules are set to expire after a long time, yet they seem to stop working at random.
Is this a bug? Is there something that prevents sales rules from applying?
Please help!

 
Magento Community Magento Community
Magento Community
Magento Community
 
NeilA
Moderator
 
Avatar
Total Posts:  1374
Joined:  2007-09-18
Blue Mountains, Oz
 

Have you set up a cron job to process the rules regularly?
http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/how_to_setup_a_cron_job

Regards

 Signature 

Neil Atwood
Ministry Grounds Coffee
Micro-roaster and premium green coffee for home roasters.
Twitter: twitter.com/ministrygrounds
Facebook: Facebook.com/ministrygroundscoffee

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
    Back to top