We are having an urgent issue with the Cybersource extension and after having installed and configured everything correctly, we continue to get an error stating the payment is unable to get processed.
Around line 331 of SOAP.php (app/code/core/Mage/Cybersource/Model/SOAP.php) an error continues to get thrown stating:
"There is an error in processing payment. Please try again or contact us."
We look inside the Cybersource Virtual Terminal and see the transaction requests coming in but failing.
We have tested this in test mode and are using a test Security Key generated from the Test Cybersource Business Center.
This is an urgent issue for us. Can anyone with more experience on the Cybersource plugin help us troubleshoot this error?