Magento

I’ve successfully sent out many newsletters in the past, but since upgrading to 1.4.2, I cannot queue a newsletter. I can save the template, then I select Queue Newsletter… from the Actions select menu. I select a Queue Date Start/time. Then when I click on the Save Newsletter button, nothing happens. I’ve cleared all the caches, reindexed all the data. I’ve tried in IE and FF. IE spits out this error:

It seems like a script is not being referenced correctly. Any ideas on how to fix this properly? Thanks.

I’m having the same issue, any help would be greatly appreciated!

Hi,
You can find a temporary fix in this bug tracking ticket: Newsletter problem in 1.4.2.0

dunakin - 17 December 2010 11:06 AM

I’ve successfully sent out many newsletters in the past, but since upgrading to 1.4.2, I cannot queue a newsletter. I can save the template, then I select Queue Newsletter… from the Actions select menu. I select a Queue Date Start/time. Then when I click on the Save Newsletter button, nothing happens. I’ve cleared all the caches, reindexed all the data. I’ve tried in IE and FF. IE spits out this error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Fri, 17 Dec 2010 18:15:57 UTC


Message: Object required
Line: 4021
Char: 7
Code: 0
URI: http://www.beatserv.com/js/prototype/prototype.js

Having the same issue press Queue and nothing happened and that day before my upgrade to 1.4.2 I was sending Happy New Year newsletters successfully?
Message: 'queueControl' is null or not an object
Line: 493
Char: 1
Code: 0
URI: http://www.beatserv.com/index.php/admin/newsletter_queue/edit/template_id/10/key/0780c0a9e66fc0f0ae159beae709957b/

It seems like a script is not being referenced correctly. Any ideas on how to fix this properly? Thanks.

Hi!

Same problem here… Don’t know what to say to the client. Version 1.4.2.0

Alex

Hey,

Did you manage to get this to work at all? I have a site running 1.4.2 which we cannot email newsletters out of, when you queue and press save it doesnt do anything.

Many thanks,
Justin