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Newsletter will not queue in 1.4.2
 
dunakin
Jr. Member
 
Total Posts:  1
Joined:  2010-06-04
Chicago
 

I’ve successfully sent out many newsletters in the past, but since upgrading to 1.4.2, I cannot queue a newsletter. I can save the template, then I select Queue Newsletter… from the Actions select menu. I select a Queue Date Start/time. Then when I click on the Save Newsletter button, nothing happens. I’ve cleared all the caches, reindexed all the data. I’ve tried in IE and FF. IE spits out this error:

Webpage error details

User Agent
Mozilla/4.0 (compatibleMSIE 8.0Windows NT 6.1WOW64Trident/4.0SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729Media Center PC 6.0; .NET4.0C)
TimestampFri17 Dec 2010 18:15:57 UTC


Message
Object required
Line
4021
Char
7
Code
0
URI
http://www.beatserv.com/js/prototype/prototype.js


Message'queueControl' is null or not an object
Line
493
Char
1
Code
0
URI
http://www.beatserv.com/index.php/admin/newsletter_queue/edit/template_id/10/key/0780c0a9e66fc0f0ae159beae709957b/

It seems like a script is not being referenced correctly. Any ideas on how to fix this properly? Thanks.

 
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Steven Hardy
Jr. Member
 
Total Posts:  1
Joined:  2010-11-28
 

I’m having the same issue, any help would be greatly appreciated!

 
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jemoon
Sr. Member
 
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Total Posts:  128
Joined:  2008-09-30
Gdansk, Poland
 

Hi,
You can find a temporary fix in this bug tracking ticket: Newsletter problem in 1.4.2.0

 
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gary1976
Jr. Member
 
Total Posts:  26
Joined:  2010-07-01
Dorset
 
dunakin - 17 December 2010 10:06 AM

I’ve successfully sent out many newsletters in the past, but since upgrading to 1.4.2, I cannot queue a newsletter. I can save the template, then I select Queue Newsletter… from the Actions select menu. I select a Queue Date Start/time. Then when I click on the Save Newsletter button, nothing happens. I’ve cleared all the caches, reindexed all the data. I’ve tried in IE and FF. IE spits out this error:

Webpage error details

User Agent
Mozilla/4.0 (compatibleMSIE 8.0Windows NT 6.1WOW64Trident/4.0SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729Media Center PC 6.0; .NET4.0C)
TimestampFri17 Dec 2010 18:15:57 UTC


Message
Object required
Line
4021
Char
7
Code
0
URI
http://www.beatserv.com/js/prototype/prototype.js

Having the same issue press Queue and nothing happened and that day before my upgrade to 1.4.2 I was sending Happy New Year newsletters successfully?
Message'queueControl' is null or not an object
Line
493
Char
1
Code
0
URI
http://www.beatserv.com/index.php/admin/newsletter_queue/edit/template_id/10/key/0780c0a9e66fc0f0ae159beae709957b/

It seems like a script is not being referenced correctly. Any ideas on how to fix this properly? Thanks.

 
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acastanon
Jr. Member
 
Total Posts:  2
Joined:  2008-06-17
 

Hi!

Same problem here… Don’t know what to say to the client. Version 1.4.2.0

Alex

 
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JustinMolnar88
Jr. Member
 
Total Posts:  6
Joined:  2011-02-03
Melbourne
 

Hey,

Did you manage to get this to work at all? I have a site running 1.4.2 which we cannot email newsletters out of, when you queue and press save it doesnt do anything.

Many thanks,
Justin

 
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