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Order Status for Guest Orders
 
wtsui
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Joined:  2008-10-27
 

Most online stores allow customers to check the status of their order even if they didn’t create an account. It’s usually a simple form that takes order # and billing zip code (or something similar) and it then shows the customer their order and its status.

As far as I can tell, Magento doesn’t have this functionality—is this true? I’m just curious--is there a reason why this was left out?

Thanks for the help!

 
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MageParts
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I’m also interested in this, I need it to fit a customers needs. I’ll look around some more, in case I don’t find anything I’ll try to create this tweak and post it back to the community rasberry

 
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mrmeech
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I agree as well. Currently when people click on the “Track Order” link, i have them sent to the login page, but it omitts all the people who checked out as a guest.  I would imagine it to be a pretty straightforward feature to implement, and i hope this post is seen by the magento team and implemented very soon!  smile

 
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jsmiller
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Has anyone successfully implemented anything like this?  This would be a huge asset for us due to the amount of guest orders that we receive.

 
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khedaywi
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Joined:  2010-03-30
 

This looks like this would work; Check out: http://www.magthemes.com/magento-blog/guests-check-order-status/

Example at: http://www.wickercentral.com/order-status/?order_id=1400001259&email;_address=john@adstreaminc.com&submit;=Submit

Cheers!

 
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Amasty
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wtsui - 27 October 2008 06:28 AM

Most online stores allow customers to check the status of their order even if they didn’t create an account.

And most online stores allows admin to communicate true order status to the customer, not only pending/completed.  To make the process transparent and really user friendly you may check the Order Status extension. It allows to add new order statuses and change them _manually_

 
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redstage
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Also agreed that it should be included.  It really reduces customer service.  We had a lot of requests for it, so we built a very affordable extension to do it.  Check out our Guest Order Status Extension here: store.redstage.com/guest-order-status.html

 
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TEmelie
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Joined:  2010-09-08
 

Hello Guys.

I’m working with a friend and he fixed the code from magthemes.com website.
You can find fixed code here : http://www.temelie.com/order-status-api.zip which is compatible with 1.6x
Don’t forget to change :
1. action=” “ ( depending on the form location ) - this might not be necesarry but if it doesn’t work , modify it !
2. apiUrl , apiUser , apiKey . make sure the roles for the user are set correctly

That’s it smile

khedaywi - 22 August 2010 12:49 PM

This looks like this would work; Check out: http://www.magthemes.com/magento-blog/guests-check-order-status/

Example at: http://www.wickercentral.com/order-status/?order_id=1400001259&email;_address=john@adstreaminc.com&submit;=Submit

Cheers!

 
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enwebsoluciones
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Total Posts:  2
Joined:  2011-09-20
 

Hello, I download the zipfile and make the changes according to our website; but still does not work.
No error shown, only blank page.
http://www.caster-mall.com/order-status

Anyone get the same? how to solve it?
Thank you all.

 
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sheba2
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Can someone please tell me which folder to save the order status api file?  ..I am using 1.6 and need step-by-step instructions.

1. Where do I put the order-status-api.phtml?

2.  How do I create the apiUser, apiKey

3.  My site has url re-writing.  Can I leave the index.php out of the apiUrl?

 
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instagento
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It is possible to let guest customers to check their order status with the Order Status Check extension: http://instagento.com/order-status-check.php

 
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goivvy
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Hi,

you can install our extension Convert Guest to Registered Customer.

This extension will automatically convert guests to registered customers during checkout so they would be able to use customer admin area and check order status the usual way.

 
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MageBright
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Please Check Someone help

http://www.magentocommerce.com/magento-connect/convert-guest-checkout-customer-to-registered-customer.html

Thank You
MageBright

 
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Mage Solution
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You can make it easy with Track Orders Extension - ONLY $ 49
With the help of this Magento extension.
- Allows Customers to track the shipment, payment status and all order information without logging into Magento store.
- Allow customers to see full report of the shipment & order status
- Allow customers to check customers information of the order, too
- Show shipping information in Iframe
- Allow admin to customize order status label
See more Details now: CLICK HERE

 
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