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In my Onepage Checkout process, after the final step of Place Order, it keeps loading for 30~40 seconds, after which it redirects to the Failure URL, i.e., the Shopping cart page.
I am able to pass through all the steps,
billing address >> shipping address >> shipping method >> Order Review >> Place Order
but after final Place Order, it keeps Loading… for 30~40 seconds and redirects back to Shopping cart page.
On Close inspection, i saw that, when Place Order is clicked, it keeps loading..., and after 30~40 seconds, it is returning 500 Internal Server Error, which makes the redirection to Failure URL,
Below are the php.ini settings.
max_input _time 60
We have installed magento on IIS7, and we have access to web.config only.
is it a problem of Connection Timeout or Request Timeout ? if yes, how to extend those settings?
To check if Connection timeout a problem, we placed a test script on the server as shown below.
But the above script also, fails and returns 500 Internal Server Error, after 30~40 seconds.
Any suggestions or help?, thanks in advance.