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Unable to edit the Quantity to refund
 
thewhiz01
Jr. Member
 
Total Posts:  12
Joined:  2010-03-17
 

I am unable to refund the quantity when i click on credit memo for an order. The Qty to refund is not editable.
Am i doing something wrong.
Please help!!

 
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MageWorxCom
Guru
 
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Total Posts:  410
Joined:  2009-06-03
Belarus, Minsk, Logoisky Trakt 37
 

Hi,

What is your Magento version? Does it happen for all orders or for some specific ones?

 
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thewhiz01
Jr. Member
 
Total Posts:  12
Joined:  2010-03-17
 

My Magento version is 1.4.0.1. This happens for all the completed orders. Please Help!
Is there any condition that magento follows that would refrain me from editing the quantity for the credit memo?

 
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thewhiz01
Jr. Member
 
Total Posts:  12
Joined:  2010-03-17
 

Please, anyone!!!! I need to get this done.. Any guidance is highly appreciated!!

 
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