We’ve recently setup a charity online shop, and have enabled 3D secure on the frontend to allow all credit card payments for our customers.
However as our target market might also include customer without internet access, we’re allowing them to place telephone orders.
In order to tie everything into the same system for reporting purposes, we’ve decided to use the Magento backend: Sales > Orders > Create New Order in order to submit orders over the phone by customers.
The problem comes where payment is concern: We cannot figure out how to disable 3D secure from the backend!
Since the customer is asked rather sensitive details such as password and pin codes, we definitely do no feel it’s suitable method of taking payments for customers over the phone!
We’ve been trying to figure out whether there’s an option to disable 3D secure on the backend but having no luck yet. Is this possible or do we need to hack the code for this?