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Removing 3D secure from backend? 
 
guiltyvictim
Member
 
Total Posts:  71
Joined:  2010-06-03
 

We’ve recently setup a charity online shop, and have enabled 3D secure on the frontend to allow all credit card payments for our customers.

However as our target market might also include customer without internet access, we’re allowing them to place telephone orders.

In order to tie everything into the same system for reporting purposes, we’ve decided to use the Magento backend: Sales > Orders > Create New Order in order to submit orders over the phone by customers.

The problem comes where payment is concern: We cannot figure out how to disable 3D secure from the backend!

Since the customer is asked rather sensitive details such as password and pin codes, we definitely do no feel it’s suitable method of taking payments for customers over the phone!

We’ve been trying to figure out whether there’s an option to disable 3D secure on the backend but having no luck yet. Is this possible or do we need to hack the code for this?

Many thanks!

 
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MarkFl12
Jr. Member
 
Total Posts:  1
Joined:  2012-11-29
 

So, a little bit of thread necromancy but I’ve run across this issue as well, does anyone have a solution?

 
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Rich Cleverley
Sr. Member
 
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Total Posts:  285
Joined:  2009-01-20
 

I’d imagine it would need something doing in the payment gateway to not check for 3D secure enrollment when being triggered from an admin page.  That said, as you are actually taking payment over the phne you should really use a MOTO payment method in the admin backend which would then not have 3dsecure enabled.

 
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